Christy Pettit sitting at a desk with a computer and an image of a KTI report
Pollinate Networks Inc. CEO, Christy Pettit

Understanding the purpose behind the KTI

The KTI (Knowledge Transfer Index) is a collaboration style assessment designed to strengthen learning relationships. It does not try to diagnose personality or reveal anything deeply personal. Instead, it captures practical preferences that shape how you learn, communicate, and take action with another person.

In mentoring, those day-to-day preferences often matter as much as goals and expertise. When you understand them early, you can spend your limited time on momentum, not miscommunication.

Why this matters for mentoring

Without a shared understanding of learning and communication preferences, mentoring relationships can struggle unnecessarily. A mentor might provide detailed written materials to someone who learns best through discussion. A mentee who needs time to reflect might feel pressured by a mentor who prefers quick decisions.

These mismatches waste time and energy. The KTI reduces trial and error by making preferences visible from the start.

  • Start strong: Skip the awkward early phase of figuring out how to work together.
  • Communicate efficiently: Tailor how you share information so it lands the first time.
  • Respect boundaries: Understand what kind of interaction energizes vs exhausts your partner.
  • Build trust faster: Show that you are paying attention to the person, not just the task.
  • Make the most of limited time: Focus sessions on what actually works for both people.

Why mentorship still matters

Mentorship remains one of the most efficient ways to learn because it lets you draw on someone else’s experience in real time, in your context. You are not just reading a book or watching a talk. You are testing ideas, getting feedback, and adjusting quickly.

In a world moving fast, mentoring works best when it creates knowledge-rich connections that help people grow within their current reality.

What separates a strong match from an average match

Strong matches are built on more than shared topics. Yes, a mentor should be able to speak to the areas a mentee needs to learn. But high-quality matches also align on key style areas, preferences, and practicalities.

These elements shape how each person approaches learning and decisions, how they communicate, and what keeps them motivated. When those preferences are known up front, both people are more likely to experience positive chemistry and achieve goals.

Why manual matching breaks down at scale

Matching at scale is not as simple as pairing 10 people with 10 people. The number of possible combinations grows quickly, and program teams are trying to optimize for fairness and quality across an entire pool.

In many programs, the first set of manual matches are excellent, the next set are acceptable, and the last set happen under time pressure. The result is uneven participant experience and unnecessary admin burden.

The KTI helps by giving matchers structured, comparable data about collaboration preferences, so decisions are not based on guesswork or incomplete signals.

Data-informed matching should feel human, not generic

There is a real risk in simplistic matching: ‘You want marketing – here is a person who does marketing.’ That type of generic lookup can produce matches that are technically relevant but personally mismatched.

High-performing mentoring programs use purpose-built intake questions and matching logic that reflect the program’s goals and context. The KTI adds nuance to that intake so the match is informed by how two people are likely to work together, not just what they know.

Supporting belonging, lived experience, and choice

Mentoring works best when people feel seen and understood. For some programs, lived experience matters to the match. Some participants want a mentor with a similar lived experience. Others want a different perspective.

Data-informed matching can support these preferences if it is designed respectfully and offers choice rather than forcing labels. When lived experience is invited appropriately, it becomes one part of a broader matching picture that also includes practicalities and collaboration style.

What the KTI captures

The KTI focuses on collaboration behaviors that show up in mentoring sessions, such as:

  • How you prefer to learn and process information (discussion, reflection time, written detail, experimentation).
  • How you prefer to make decisions (quick closure vs exploration and options).
  • How much interaction energizes you and what drains you.
  • How you tend to take action and stay accountable (small steps, structure, pace).

Importantly, the KTI is an index with multiple elements. You do not need to match perfectly on every element. The value comes from knowing where you are aligned, where you differ, and how to work with those similarities and differences intentionally.

Why a mentor’s input genuinely changes match quality

Many mentors can have good conversations with many people. The goal, however, is not just a good conversation. It is the right conversation with the right outcomes for the mentee.

When mentors provide their KTI input, it becomes easier to frame questions, advice, and support in a way the mentee can absorb, remember, and act on. This increases the chance that the mentoring relationship produces real progress, not just insight.

Keeping matches healthy over time

Even strong matches can evolve. The healthiest programs normalize adjustment through no-fault rematching. If a pair has given it a fair shot and it is not working, the program can rematch without blame.

Technology can support this with light-touch monitoring and pulse checks that track progress and experience, helping program teams offer support early and protect trust.

Engagement and accountability: reducing friction and building momentum

Better matching often increases engagement because it removes small, invisible friction. When someone feels understood, it is easier to show up consistently and make the most of limited time together.

Clear expectations also matter. A practical approach is to set goals, take small actions toward them on a continuous basis, and report back. Mentors stay motivated when they can see progress and know their contribution is helping something happen.

What makes the KTI safe

No intensely personal data is collected. The KTI asks about work preferences and learning style, not about topics like childhood, relationships, mental health, or fears.

KTI results are used for the mentoring match and collaboration support. They are not intended for performance evaluation or HR records. There are no right or wrong answers. The assessment identifies preferences, not competence.

The validation behind it

The KTI was created to solve a specific mentoring challenge: why some pairs thrive and others stall. It was developed through years of observing real mentoring relationships and identifying the elements that drive positive chemistry.

It is supported by professional research and has been used not only in mentoring programs, but also for leadership development and team synergy work.

Looking ahead: AI, personalization, and trust

AI can help mentoring programs become more individualized and efficient, for example through smarter intake, administrative automation, and better insight from aggregated program data.

At the same time, programs need to be thoughtful about privacy and comfort, especially when considering features like meeting transcription or summaries. Participants deserve clarity about who can see the information and how it will be used.

One direction we are exploring is an AI-led version of the KTI intake: a short, guided interview that can help participants reflect and provide richer matching data while keeping the human mentor at the center of advice and real-world perspective.

The bottom line

Fifteen minutes completing the KTI can save hours of miscommunication. It helps you start stronger, communicate more effectively, and focus your mentoring time on what works for both people.

If you have questions about how the KTI works or how information is protected, we are happy to walk you through it.


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