In the course of using the Services, Users may submit content through the Services. This may include a User’s personal data and the personal data of others, such as a User’s first and last name, address, phone number, and email, or any combination of the same (“Personally Identifying Information” or “PII”), and questions, comments, concerns, suggestions, compliments, and similar communications within the assessments responses, (all collectively, “Data”). We know that by giving us your Data, you trust us to treat it appropriately. Our Privacy Policy governs the collection, use, and disclosure of any PII.
You Retain Ownership of Your Data. You retain ownership of the intellectual property rights in your Data. Pollinate does not claim ownership over any of your Data. This Agreement does not grant us any licenses or rights to your Data, except for the limited rights needed for us to provide the Services, and as otherwise described in this Agreement.
Right to be Forgotten. Pollinate deletes Information in accordance with Section “Data Storage and Retention” below. Clients may delete any Information from their own accounts at any time. Deleted data may continue to exist in our backups for disaster recovery purposes in accordance with our retention policy. Certain data or Information may not be deleted by Pollinate in accordance with our data and retention policy. We may refuse to grant this request if we consider the retention of your data or information to be necessary for us to protect our legal rights, for law enforcement purposes, for compliance with a legal requirement or court order, or for detection or prevention of fraud or misuse of our Service or properties.
Right to Access and Correction. Upon request by a Client, Pollinate will inform the Client whether we hold any personal Client Information. Clients may view and modify their Client Information in our active database at any time. Certain categories of Client Information may not be modifiable through the Client’s account. The changed Information may remain in back-ups and records subject to Section Data Storage and Retention.