Peer-to-Peer Mentorship Program

A US-based tech start-up that has recently experienced rapid growth identified the need to close gaps in company culture. With a diverse staff consisting of a variety of lived experiences, demographics, socioeconomic backgrounds, and a multitude of geographical locations, this virtual team needed a way to solidify comradery, transfer knowledge, and share perspectives.

The Challenge

The tech start-up wanted to ensure that it embraces diversity and inclusion to create a supportive company culture that promotes collaboration, productivity, and knowledge transfer. Peer-to-peer mentoring was identified as the most organic way to develop the company’s culture.

Pollinate Approach:

Pollinate developed a mentorship program strategy that would promote peer-to-peer mentorship with a focus on shared lived experiences.
The key to effectively matching peer mentoring partners was to modify the mentor matching algorithm to capture and take into consideration the diverse perspectives of the participants in this program.
Cross-Pollinate AI™ was tailored to meet the specific peer-to-peer mentoring goals of this program.
Mentorship pairs were strategically matched using the mentorship intake and knowledge transfer index results to match pairs based on their goals and unique backgrounds.
Pollinate provided a comprehensive catalog of learning resources that helped participants navigate the peer-to-peer mentorship experience.

Highlights

Successfully matched employees with different lived experiences for the purposes of peer-to-peer mentoring

Peer-to-peer mentoring provided a level of social support that supported the company culture

Pilot program with 14 participants

Results

The tech start-up peer-to-peer mentorship program launched in September 2021.
Peer-to-peer mentorship participants were matched based on sharing lived experiences and criteria that reinforces the company’s diverse culture.
The program ran for the balance of 2021 and focused on providing social support, psychological safety, building a supportive network for the purposes of knowledge transfer, and bringing different parts of the organization together to cross-pollinate.

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